Delivery & Returns


We are happy to exchange or refund any product bought online or in store, up to 30 days after the day of purchase. You will need your receipt.

Sorry but we can't accept returns or exchanges on nail varnish or jewellery unless it is faulty.

For online orders a printed form is sent with your purchase. Please fill this in and send back the item in its original packaging with the labels and swingtags still attached. Once we recieve the items we will process the items onto the payment method the original purchase was made on.

You will need to cover the cost of the returns. We suggest you used a tracked sevice as we can't be responsible for items lost in the post.

SALE ITEMS - sale items must be returned within 7 days of purchase for a refund or exchange. After this we can't accept any returns unless the item is faulty.

With any other issues about your items please get in touch. We can usually solve any issue. If you bought your item in store and want to return it and you are no longer in the area please email us and we will find a solution.

Email: or call the Padstow store on 01841 532548


FREE UK standard delivery on orders over £70. Orders are dispatched using UPS

You should receive your order within 2 days

Standard Delivery is £3.95 for orders under £70. Orders are dispatched using Royal Mail second class signed for service

Please allow 3 to 5 working days for delivery.

If you have specific delivery requests please leave a note at the checkout.


Europe £10 - please allow 5-7 days

Worldwide £20 - please allow 5-7 days

Aloft doesn't cover the cost of any local duty or taxes. It will be your responsibility to pay these on delivery.